![]() I have bought multiple guns and accessories from this location and have seen a steep decline in the level of customer service at this location. I was told they wouldn't match the price, and that there will eventually be an adapter plate available and to watch for it. I asked if they would match the lower price given that the purpose I bought the gun for could not be met. I found the Canik cheaper at another local gun shop so when I came back in the next day to bring in the other accessories and box I had for the gun I traded in. I traded in an XDS 9mm and bought a Canik TP9 Elite SC based on the recommendation of a sales rep that gave the impression that a Trijicon RMR would fit the gun. Gun has been received.store was very nice about the delay. I thought I had given myself plenty of time.Update. I am always hesitant to voice frustrations because I understand logistical challenges that can sometimes arise but the lack of effective communication on the stores behalf for much of the process, the long delay, and the fact that I still don't have the items I purchased or any confidence on when they might arrive has left me frustrated and nearly to the point of seeking a refund so I can hopefully find the products elsewhere in time for Turkey season. Additionally I ordered a choke for this firearm through their online store about 2 weeks ago and have yet to receive word that this has arrived either. 9 days have now passed since that conversation and I have still yet to receive word that a gun that was paid for a month ago is ready to pick up. After about 20 minutes he called me back and said he found one and would have it sent to their location so I may pick it up. He mentioned he would call around to see if he could locate one at a different store. This was the first time anyone did research to determine the delay. Finally after 3 weeks I spoke with Justin who did some research and informed me that the firearm was on backorder with the distributor. I also submitted a ticket to which stated I would receive a reply within 24 hours. After 3 weeks and two phone calls in which I was dismissed as 'just needing to wait until it shows up'. At the the time of placing my order their online inventory showed they had a 301 in stock. At that time I also ordered 2 boxes of Federal TSS shells. On February 13th I ordered a Stevens 301 in. Unfortunately I am dealing with something that has left my confidence in them strained. I have long been a fan of Point Blank Range. ![]()
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